In-depth Analysis and Rating – A 2019 Totesport Review
Totesport is one of the most famous names in gambling, and has its roots firmly in horse racing. Set up in 1928 in the UK, it was originally known as the Tote and was based on pool betting, but over time the organisation increased its range of products. In 2011, it was sold by the UK government and purchased by Betfred, who operate it from their base in Gibraltar. So what does this heritage bookmaker have to offer for modern sports punters? Read our in-depth review to find out more.
- BonusUp to £35
- MarketsFootball, Tennis , Horse racing
The Totesport website is clearly laid out and easy to navigate. The top of the home page offers tabs for all of the main sections of the site, and the black and green colour scheme ensures that the main menus stand out. Totesport have clearly opted for function over aesthetics and the result is a clear and punter-friendly design.
The racing focus of the site is apparent in the way that the home page is laid out, with the racing menu being the most prominent of all the site sections at the top of the left hand side. The centre of the home page is devoted to bets and markets that are coming up in the next hour or two, and there is also a live betting section that can be accessed via a separate tab and is conveniently sortable by tab.
Easy Registration Process
The process of signing up with Totesport is one of the quickest in the industry. To start the sign-up procedure, simply click on the orange sign up button on the top right of the screen.
You will be required to provide details including name, address, security questions and preferred currency, but this takes no more than two minutes to complete.
Totesport do not require verification details with every account as routine, but they reserve the right to ask for verification at a later time, most notably when you claim the new user bonus, at which point you may be asked to confirm your identity via SMS. They may also ask you to provide verification documents when you make your first bet. These documents may include a bank statement, utility bill or government-issued ID.
While the verification process can be inconvenient, it is usually handled quickly, and does at least provide reassurance that this is a betting operator that takes its responsibility to prevent underage and other inappropriate use of the site seriously.
In Bet Credits
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Impeccable Licensing Credentials
As with every bookmaker operating in the UK, Totesport has to hold a licence from the UK Gambling Commission, and in this case, since it operates out of Gibraltar, Totesport also holds a licence from the Gibraltar authorities, and displays its licensing details on its site.
In addition, Totesport is also a member of the betting arbitration service IBAS, giving punters reassurance that they have an option to help resolve any disputes. They also seem to be one of the most proactive gambling companies when it comes to problem gambling. As well as providing a link to gambling charity GamCare, they also make available a number of tools for users to be able to control their own gambling, including daily, weekly or monthly betting limits, a gambling self-assessment tool, time out periods and self-exclusion.
Competitive Bonuses and Promotions
Like most online bookmakers, Totesport offer a Welcome Bet for new users, in this case a Free Bet on any losing bet up to the value of £25. If your first bet with Totesport is a loser, they will refund it, which is a handy option for new punters, providing what is essentially a risk-free bet to start your time with Totesport. Unfortunately, Tote pool bets are not part of the Free Bet offer, and any accounts funded with Neteller, Paysafe, or Skrill will also be ineligible for this Bonus, and the Free Bet itself has to be used within seven days.
This Welcome Bonus is one of the more generous offers for new customers on the market and it is backed up by a number of promotions, focused mainly on horse racing, which is not surprising, given the origins of the company. Totesport are particularly well known for their Best Odds Guaranteed Offer on horse racing, which means that if you bet on a horse and its starting price is higher than your bet, winnings will be paid out at the higher price.
Unique Pools Markets
Totesport is a horse-racing focused site and that’s the sport in which you will find most markets offered. The market depth on the other sports is adequate, and very good when it comes to football, and although they don’t offer quite the same depth as some of their market rivals, they do cover all of the options that most sports punters will be looking for.
One advantage that Totesport have over the competition is their unique pools offering. They currently run seven types of betting pools, and provide clear explanations of how they work, and many punters will visit Totesport for the pool betting alone as no other online sportsbook offers this type of betting or market.
Reasonable Range Of Sports
There is no doubt that you will find other sportsbooks that cover more sports than Totesport. That said, they provide solid coverage of all the major sports, and when it comes to football and horse racing, they offer comprehensive betting options. For example, it is possible to find betting opportunities in a number of obscure football events, including the French Amateur Championship and the Mexican Youth League. Punters looking for obscure sports betting may be disappointed, but most punters will find their preferred sport is covered.
Simple Betting Process
Totesport have produced one of the quicker, more intuitive betting systems in the industry. The Betslip is located on the middle right of the screen and is easily activated. All you have to do is bring up the sport and market you are interested in betting on, and click on your selection to add it to your betting slip. You will then have the chance to alter your stake or to utilise other options such as accumulators or each way betting. Pool betting is also handled in a punter-friendly way that is easy to use whatever your level of betting experience is.
Comprehensive In-Play Coverage
Totesport’s Live Betting platform provides comprehensive in-play betting options. When clicking on the In Play section, you will then see a list of live betting events, markets and odds, which can be filtered by sport if you choose. Although there is no live streaming footage, Totesport do provide details of where you can watch the event in question.
The live horse racing, football and greyhound betting is particularly impressive, with a wide selection of markets, and there is also a good choice when it comes to basketball. Although the overall selection of sports is smaller than you will find with some bookmakers, the live betting service at Totesport is in-depth, simple to use and punter-friendly.
- Established: 2011
- Company: Petfre (Gibraltar) Ltd.
- Licence: Available
- Live chat: Yes
- Email: email@example.com
- Customer support: 24/7
- Adress: 5/2 Waterport Place, Gibraltar
As one of the older bookmakers in the industry, Totesport have plenty of experience when it comes to effectively dealing with financial transactions. They accept payments and withdrawals using Visa, Maestro, MasterCard, Visa Electron, Neteller, Skrill, and Paysafecard, and withdrawal times are in line with industry standards, so you can expect to wait up to 48 hours for e-Wallet methods and 3-5 days for card withdrawals.
Much Improved Mobile App
The Totesport mobile platform has been dramatically improved in recent months. While the mobile site has always been fast and responsive, offering all the same features as the standard desktop version, it’s fair to say that the Totesport App has suffered from a few issues. Fortunately, those appear to be in the past, and as of the summer of 2018, the Totesport App was one of the best around, available for both Android and iOS systems.
One of the reassuring aspects of using a site that is regulated by the UK Gambling Commission(License Number: 3062) is that operators are required by the terms of the UKGC license to safeguard financial transactions with a high level of security. Totesport employs SSL encryption software for all of its transactions and is required to adhere to the strongest standards of data protection, so you can be sure that your details will be kept safe.
High Quality Support
Totesport excel when it comes to customer service. Their customer support operation is available on a 24/7 basis, which is great news for punters, and the Live Chat option, which can be accessed quickly and easily via the home page, is an effective way to resolve most queries. There is also a telephone number, email address and even the option to send written communication. Overall, Totesport’s Customer Support is one of the best in the industry.
- Ability to bet in-store
- Mobile App
- Variety of Markets
- Customer Care
- Easy Registration
- Bonus Offer
- Banking Options
- Loyalty Program
Conclusion: Heritage Sportsbook with a Modern Edge
For fans of horse racing betting, there are few better options than the Totesport site. In fact, the range of markets available for both horse racing and greyhound racing is probably the best around. But other sports are well covered, and we were particularly impressed with the intuitive and punter-friendly nature of the site, as well as the Live Betting options and the easily accessible Customer Support service. This bookmaker may have a long history, but it is also thriving as a modern sportsbook and is well worth checking out.